Purchase a map now i need a refund

ms2001ca
ms2001ca Registered Users Posts: 1
New Traveler
edited August 2021 in Map purchase & installation
HI
I just purchased a map and now fine I cant update it to my TomTom because my Tom Tom is obsolete. I can't find anywhere to contact Tomtom and request a refund.

Comments

  • John-Jay
    John-Jay Registered Users Posts: 746
    Revered Pioneer
    :flag_ca: Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    :flag_ca: Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT
  • YamFazMan
    YamFazMan Posts: 20,817
    Superuser
    Hi
    @ms2001ca
    Tomtom have already stated that Lifetime Maps and any existing Map Subscriptions will be honoured

    See VikramK Post (TomTom Staff) Here....
    https://en.discussions.tomtom.com/news-and-announcements-37/end-of-life-device-with-lifetime-maps-1032484/index1.html#post1207861
    ________________________________

    If you have Lifetime Maps or an existing Map Subscriptions Call Tomtom Support...

    When calling...
    When you are prompted by the Auto Response System DO NOT provide your Tomtom model information, wait for a live agent to respond


    :flag_ca: Canada (en)
    +1 877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    :flag_ca: Canada (fr)
    +1 888 301 0690
    lundi-vendredi: 06h00-11h30 EDT

    ATB YFM

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