Go Mobile App does not start

MihaiFassi

Hello
the application when started stays on the initial loading screen what can I do to be able to start it correctly?

VikramK

Hi MihaiFassi

Welcome to the community

I would recommend that you try the troubleshooting steps mentioned below:

# Uninstall the app
# Log out of the Playstore.
# Delete Android / data / com.tomtom.gplay.navapp and Android / OBB / com.tomtom.gplay.navapp.
# Restart the phone
# Open the Playstore log in and reinstall the app

Regards
Vikram

John9

And if you have SD-card. Remove it before installing the app