Go Mobile App does not start — TomTom Community

Go Mobile App does not start

MihaiFassiMihaiFassi Posts: 1 [New Traveler]
Hello
the application when started stays on the initial loading screen what can I do to be able to start it correctly?

Comments

  • VikramKVikramK Posts: 12,208 Moderator
    Hi MihaiFassi

    Welcome to the community :)

    I would recommend that you try the troubleshooting steps mentioned below:

    # Uninstall the app
    # Log out of the Playstore.
    # Delete Android / data / com.tomtom.gplay.navapp and Android / OBB / com.tomtom.gplay.navapp.
    # Restart the phone
    # Open the Playstore log in and reinstall the app

    Regards
    Vikram
  • John9John9 Posts: 2 [Apprentice Traveler]
    And if you have SD-card. Remove it before installing the app
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