Display on watch fades

RikSchots
RikSchots Registered Users Posts: 2
New Traveler
edited January 24 in TomTom Sports
The display on the watch fades away during exercise with white stripes appearing and sometimes completely white appearance. Otherwise normal function.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    That is likely a hardware issue. You should contact Support and see if they can replace the unit. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.