lifetime free maps

mark1965 Registered Users Posts: 1
New Traveler
edited December 2021 in Devices using MyDrive Connect
I bought a new start 25 2 days ago with free map updates for life. when I received an email from tom tom tom team telling me my device had successfully updated I then got more info on how to buy new map updates. I thought they were free for the lifetime of this machine. I also tried to register my product but when I went into my account there was no link to register it or activate the product. can you please help?


  • dhn
    dhn Posts: 33,382
    Logging into MyDriveConnect with an email address/pw and the device connected should be good enough for activation.

    Confirm the lifetime map status with support when open:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.