TomTom Runner cardio: Screen Broken

david peng
david peng Registered Users Posts: 3
New Traveler
edited January 24 in TomTom Sports
Hi,

I'm your customer in Singapore who has been using tomtom runner cardio. Yesterday, its screen broken accidentlly when I was running trail.

Could you please help me?

Thank you.

Regards,
David Peng

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    TomTom does not offer a repair service and glass breakage is not covered under warranty. You cannot buy the glass and repair it yourself either. You should call Customer Support and see if they can help you with a discount on a replacement device or other option. To get the number, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.