How to change over devices? — TomTom Community

How to change over devices?

geoffggeoffg Posts: 1 [New Traveler]
Hi All,
So I lost my previous Tom Tom Sports touch and have bought a new one. These are great and better than Garmin.

Can you advise how do I log the new one on my account, to replace old one?
Where do I find the erial number or code for the unit?
I also need to log it with my medical aid society, so I get the fitness points. Am based in South Africa and am with Momentum health.?
I am not a computer "hottie" so please keep it simple... Lol


  • tfarabaughtfarabaugh Posts: 16,677
    To use the same account, simply use the same email when registering (it will prompt you to register when you plug into a computer with Sports Connect running). It will ask you to Start a New Account or Login to an Existing one. Select existing, use the same email as the old device and you will be all set. It will be seamless. You do not need the serial number to register.

    As to getting it to load to Momentum, you will need to work with Momentum on that, the connection is done on their end, not TomTom's.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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