Pairing the watch — TomTom Community

Pairing the watch

SandileXSandileX Posts: 1 [New Traveler]
edited January 2019 in Runner & Multi-Sport
Please assist my Tom Tom runner 3 is not pairing with my P10 phone.

Comments

  • lampardlampard Posts: 5,210 Moderator
    Hi SandileX,

    Welcome to the Community!

    There is no Runner 3 watch linked to your email address, it is Runner (1st generation). Can you please try to remove the existing Bluetooth connections from your smartphone before pairing and try again? See the Public FAQ here: Android

    If you do not see a keypad on your phone when you are asked to enter the pin code and the above steps do not resolve the issue, perform a factory reset on your Sports watch.

    Cheers, lampard
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