Order 40xxxxx - can it be canceled?

alecs.nicholas
alecs.nicholas Registered Users Posts: 2
Apprentice Traveler
edited August 2021 in Map purchase & installation
Hi!
I have an old TomTom XL IQ Routes. Yesterday, without propper checking, i bought the new maps for DE. It was only today when i noticed that my device is too old and the order was for nothing.
How can i cancel it? Can you please advise?

Thank you!

Comments

  • Niall
    Niall Posts: 11,112
    Superuser
    @alecs.nicholas

    As this is a user forum you will need to contact Customer Services on Monday to arrange a refund

    :flag_de: Deutschland
    069 663 08 012
    Mo: 09:00 - 17:30
    Di - Fr: 09:00 - 16:30
  • alecs.nicholas
    alecs.nicholas Registered Users Posts: 2
    Apprentice Traveler
    thank you so much @Niall !
  • Niall
    Niall Posts: 11,112
    Superuser
    @alecs.nicholas

    Glad to be of help

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