I recently bought the tomtom GO 5200 and installed the app My Drive on my android phone. I paired both devices using bluetooth and executed the necessary updates on my GPS. I also checked that my GPS has access to my phone contacts so both devices seem to communicate. My bluetooth options on my phone says that I am paired to the GPS. However, when i plan a route on my phone the "Send to Device" is not clickable. When I use my pc I am able to send route to device but when I use My Drive app on my phone it's not possible.
I am connected to MyDrive account on both phone and GPS.
It is also necessary to note that while both devices are paired and communicating, my phone keeps saying "Connect your TomTom Device".
I rebooted my phone and nothing changed. I logged out and in to My Drive account on both devices and nothing changed.
I just bought this expensive GPS expecting premium quality and this is frustrating.