TomTom Runner 2

jackiemartin09 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
My watch wont download my workouts to my Samsung S5 via Bluetooth ?


  • tfarabaugh
    tfarabaugh Posts: 16,936
    Are you able to pair to the phone in general or is it pairing but not syncing?
  • lampard
    lampard Administrators Posts: 5,952
    Hi jackiemartin09,

    Welcome to the Community!

    I can see that you still have the version 1.7.62 installed on your watch. Please connect your watch to the computer and update it via Sports Connect to 1.7.64 version.

    Once you install the version 1.7.64, please make sure to remove the existing Bluetooth connections from your smartphone before pairing. See the Public FAQ here: Android

    Cheers, lampard