Search for an hotel with my TOMTOM device- Missing on the map v10.05

ylooverie Registered Users Posts: 1
New Traveler
edited November 2018 in Map quality
Just for example:

This is the hotel address i got on The hotel website:

Hotel Rancho Encantado
Carretera Federal 307 KM 24
Bacalar, Quintana Roo, 77930, Mexico

I can't retrieve it on the brand new map of Mexico I bought 1 week ago.
Could somebody give me an easy method to solve this?


  • Megalos
    Megalos Posts: 6,089
    It's not yet in the TT POI database it seems. You can find the road, but it does not have house numbers apparently. You can search on "Carretera Reforma Agraria-Puerto Juárez, Bacalar."

    Best would be to report the missing POI using the online Map Share Reporter tool.