Connect GO930 to PC

Vadim12345

Hi, can not connect GO930 to PC: the device hangs up after pressing "Allow to connect to PC" button. Then reset is needed. What can be the problem?

dhn

Anything here?:
http://us.support.tomtom.com/app/answers/detail/a_id/7394

Support:

:flag_se: Sverige (Sweden)
077-662-00-10
Måndag-Fredag: 10:00-17:00

Do not reply with a model when prompted in order for a live agent to respond.

Vadim12345

Does not help much. Software on PC installed correctly. That 077-662-00-10 sends me to online support for device older than 5 years. Is there any support at all?

Niall

@Vadim12345

Give them another call, but be silent when it asks for the device type, you will then get through to a "real" person

Vadim12345

Thanks, Niall, tried that. But the content of answer does not change much: "It might be some software issue, but we do not know and do not repair that any longer, buy a new one"
Talking to alive man sometimes is no better than talking to a machine.
Upset with attitude.

Any independent workshop that is more service minded?