Lifetime guarantee? what life time? — TomTom Community

Lifetime guarantee? what life time?

Pedro F Santamaria GrantPedro F Santamaria Grant Posts: 7 [Master Traveler]
edited January 2019 in Map purchasing
I have discovered that the lifetime guarantee for maps isn't what it seems. One supposed that the lifetime was the lifetimne of the machine, or its owner. However it now seems that the Lifetime is that which TomTom choose to have for providing updates. Which is to say, there is no lifetime guarantee, only a service so long as TomTom choos to provide it. Those with perfectly servicable GPS units and who have purchased a pack of maps as a sepparate purchase now find that their machine has been declared obsolete and that their lifetime guarntee on theoir map package isnt!

Comments

  • dhndhn Posts: 33,326
    Superusers
    Tomtom will continue to honour lifetime map subscriptions.
  • Pedro F Santamaria GrantPedro F Santamaria Grant Posts: 7 [Master Traveler]
    Tomtom 530, west europe map. No longer receives updates from 2018!
    The GPS machine works perfectly, I am not dead yet and the map suystem seems to be working perfectly except that they atre no longer updating it! I have a 16 giga memory card in the machine so capacity is not a problem.
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