Complaint — TomTom Community

Complaint

moonboommoonboom Posts: 6 [Apprentice Traveler]
Hi Everyone,

I need to make a complaint to Tom Tom regarding my sports watch but I can't find a complaints e-mail does anyone have any ideas of the best way to do this please?

Thanks for your help.

Comments

  • NiallNiall Posts: 10,869
    Superuser
    @moonboom

    To email TomTom (this can take several days :( ) follow this link https://uk.support.tomtom.com/app/contact_incident/c/4557/p/4297/es/2/sno/HR

    or contact Customer Services by phone

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • osahin12006osahin12006 Posts: 1 [New Seeker]
    8301f51ldec5.jpg
    this is what happenned. I'm going to go public on this , yer replacement provided but the desing is wrong and I am not able use my watch
  • tfarabaughtfarabaugh Posts: 16,626
    Superusers
    moonboom wrote: »
    Hi Everyone,

    I need to make a complaint to Tom Tom regarding my sports watch but I can't find a complaints e-mail does anyone have any ideas of the best way to do this please?

    Thanks for your help.

    Feel free to complain but it is pointless. TT Sports went out of business over 2.5 years ago. What good will going public go, people will stop buying watches that they no longer make? My suggestion is to let it go. It is a sunk cost, move on to another brand, there are plenty of brands out there with better feature sets for less money these days.
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