Watch Repairs

jbc691
jbc691 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hi everyone! I was looking through the TomTom website and I wasn't able to find what I was looking for there so I figured I'd come here and ask. I recently cracked the screen on my watch and I hate having looking ugly like that. Basically, my question is just can we send our watches in to get the screens repaired?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    TomTom does not offer a repair service and glass breakage is not covered under warranty. You cannot buy the glass and repair it yourself either. You should call Customer Support and see if they can help you with a discount on a replacement device or other option ( I believe it is around 95 Euros). To get the number, choose Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • YamFazMan
    YamFazMan Posts: 20,827
     Superuser
    Hi
    @jbc691

    Tomtom Support
    :flag_us: United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    Email....
    https://uk.support.tomtom.com/app/contact/locale/en_GB
    'Click on/'Follow' the appropriate links
    you will eventually get to....

    FAQS --- FORUMS ---- EMAIL US---- PHONE US

    ATB YFM