Incorrect function

Timmmmy

My watch no longer works properly. It is as if the button is stuck on right, left does not work any more. I have reset the watch twice but this failed to make it work properly.

tfarabaugh

Timmmmy wrote:

My watch no longer works properly. It is as if the button is stuck on right, left does not work any more. I have reset the watch twice but this failed to make it work properly.

A reset won't work as it is a mechanical problem with the button. If it is covered under warranty Support will likely replace it, if not they may replace it for a fee. You can also try getting a pin and prying it under the button to pop it loose.

To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.