Phone contact in Australia

Annatomtom
Annatomtom Registered Users Posts: 17
Legendary Explorer
edited January 24 in TomTom Sports
Can someone help me find the phone contact for Australian users. I need help loading more music onto my watch. A tech did this for me in the past and hopefully will do it again. The serial number does not match any of the devices on the website, so I cannot access support online. My watch is 2 -3 yr old and its serial # is HN3425G-003392.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    Your device is a Spark, just select that, regardless of the serial number in the instructions below. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen). I did it for you:

    en_AU.png 1300 135 604

    Monday - Friday: 9:00 a.m. to 5:30 p.m. AEST

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Annatomtom
    Annatomtom Registered Users Posts: 17
    Legendary Explorer
    Many thanks. I eventually found the phone contact number on a filed email I will phone in a few hours time.