updates stuck using MyDrive Connect 21%

liesbethliesbeth Posts: 1 [New Traveler]
edited January 21 in Map installation
Got an email that there was an update for West-Europe. Installated de newest version of MyDrive Connect, but when I connect my TomTom to my computer, the update stays at 21% and sometimes it's says the TomTom is not connected. What to do, because I needed to delete the old map, so now I have nothing... ?

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  • dhndhn Posts: 33,135 Superusers
    Make sure you don't have an antivirus interfering with proper transmission.

    Support:

    :flag_be: Belgique
    027 007 272
    du lundi au vendredi de 09h00 à 17h30

    :flag_be: België
    027007270
    Maandag t/m vrijdag van 09:00 tot 17:30
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