Can't get a lower case letter at start of sign in on my device ???

Ljaap

Can't seem to get the case to change to lower case for first letter of my sign in email address on my Tom Tom XL - only options seem to be all in caps or first letter cap then lower case - both of my email addresses are all in lower case so it keeps saying my account doesn't exist ??? although I can sign on on the pc no problem at all

dhn

Try backspacing to delete the first letter and trying again.