Store music on Spark 3
edited January 24
I jusut get a Spark 3 and I cant store music, the music icon doesnt appers, I dont know why, can somebody help me?
Are you sure it is a Music version (press down from the clock and go to About, it will say Music at the top). Are you looking at the desktop Connect software, not the app? If the answer is yes to both you should call Support as they will need to sort it out. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
Welcome and support
Maps and Services
RoadTrips by TomTom
Community Knowledge Base