Connecting to mapshare has damaged my satnav

balai4 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
connected to map share. message came back your device is obsolete. after I have not been able to use my device. first the map went peculiar and fuzzy. then it would not connect up to GPS and now it cannot plan routes. my device is XL live IQ routes edition., someone please help. I am desperate.