TOMTOM Via 135 doesn't react after starting up

TomTies
TomTies Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
After an update the TOMTOM Via 135 doesn't react after starting up. When I touch the screen the start up screen stays. It is only possible to start up and to shut down the Tom Tom.
Any ideas please?
TomTies

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.
  • TomTies
    TomTies Registered Users Posts: 2
    Apprentice Traveler
    Thanks, the Via 135 runs good after the reset!:grinning: