GO620 voice directions not working

Tiktitik
Tiktitik Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Just bought a GO620. Sound on , volume turned up , visual directions display ok but NO voice directions . At the start of a trip it states the ETA( which indicates that voice is ok ) and then nothing from then on in .
Need help ! Most disgusted with this tomtom product which was not a cheap item
can anyone suggest how this can be fixed

Comments

  • dhn
    dhn Posts: 33,393
     Superuser
    Is the mouth icon to the right of the volume bar muted? (select 'Menu' to see the screen). In other words, is there a line through the icon? If so, tap to unmute it.
  • Tiktitik
    Tiktitik Registered Users Posts: 2
    Apprentice Traveler
    Thank u very much for the prompt response and assistance . Yeahhh - Instant solution !!! Had stuffed around with Settings to the point of frustration to no avail . Such a simple obvious little thing and yet I failed to see it . Can’t thank u enough for your help . Very much appreciated .
  • dhn
    dhn Posts: 33,393
     Superuser
    You are welcome.
  • Johnnycakes
    Johnnycakes Registered Users Posts: 1
    Apprentice Traveler
    dhn wrote:
    Is the mouth icon to the right of the volume bar muted? (select 'Menu' to see the screen). In other words, is there a line through the icon? If so, tap to unmute it.
    Thanks dhn I had the same problem.
  • joe1234
    joe1234 Registered Users Posts: 2
    Apprentice Seeker
    Great worked 1st time, must have been my big fingers that upset the setting without knowing it
    U.K. Joe