TomTom- No GPS Signal 2019 | Week Number Roll-Over | TIMER Reset 00.00 | Error-"You cannot use this map"

https://discussions.tomtom.com/en/discussion/1112782/tomtom-no-gps-signal-2019#latest

Loss off maps after attempting updates on GO 50

jaybee39jaybee39 Posts: 1 [New Traveler]
edited September 2018 in Map installation
Recently attempting updates on my tomtom go50 I am left with a blank device. telling me to download exsiting maps any ideas please.

Comments

  • VikramKVikramK Posts: 7,238 TomTom Moderator
    Hi jaybee

    Welcome to the community and sorry to hear about the map installation issue.

    I would suggest you please try the troubleshooting steps on the FAQ link here

    Regards
    Vikram
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  • Phil HerdPhil Herd Posts: 1 [Apprentice Traveler]
    call Tom Tom and they will walk you thru
  • NiallNiall Posts: 10,501 Superuser
    @jaybee39

    Contact Customer Services

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    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
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