Device reset issue - Runner2 dead

skee81
skee81 Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
I accidentaly upgraded today my Runner 2 to version 1.7.62. (from very old 1.5.xx version) I was trying to reset it after realized it is not connecting to my phone, no pin etc which I read on forum was known with version 1.7.62.
I was hoping watch to upgrade to 1.7.64 but instead of any upgrade reset, I got the "Oops something was wrong " error and since then the watch is showing a computer+dock icon with tomtom.com/reset.
I tried all reset types, turning it off and to reset from recovery mode, but I can not get it, and it is always saying something is wrong.
So the watch is now practically dead.
Any ideas there?

Comments

  • skee81
    skee81 Registered Users Posts: 4
    Apprentice Traveler
    if anyone has similar, a different computer solved the issue, could factory reset.
    The no pairing issue in 1.7.62 is solved by having the watch not only removed from the My Sports app on the phone but also from the Bluetooth function (iOS 11).