Live traffic Turcker 6000

Kolodziejczyk
Kolodziejczyk Registered Users Posts: 2
New Traveler
edited January 2019 in TomTom Services
Hello

last week I bought live traffic to my gps tracker go 6000 all the time does not work order number40 7004094

Comments

  • Kolodziejczyk
    Kolodziejczyk Registered Users Posts: 2
    New Traveler
    Hello

    last week I bought live traffic to my gps tracker go 6000 all the time does not work order number40 7004094
  • dhn
    dhn Posts: 33,382
    Superuser
    Anything here?:

    https://uk.support.tomtom.com/app/answers/detail/a_id/10316

    Support:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    Hi Kolodziejczyk

    Welcome to the community:)

    I have made some changes to your account and now the device should connect to TomTom Services.

    Just do a soft reset(press and hold the on/off button till you hear the drum sounds), plan a route and test it.

    Regards
    Vikram
  • Sqeaky
    Sqeaky Registered Users Posts: 1
    New Seeker
    Hi. I have updated my truck 6000 and purchased Traffic Europe 1 year and Speed Cameras as well as maps of united kindom and irland for 1 year. and done the update via mydrive. the sat nav however is showing that my traffic and speed cameras have expired still. mydrive is activated and the network is connected.

    I have tried the above soft reset and its still not working.

    Help please
  • VikramK
    VikramK Administrators Posts: 13,721
    Moderator
    edited March 2020
    Hi @Sqeaky

    Welcome to the community!

    I quickly reviewed your account and I don't see the services have been activated on your TRUCKER 6000 device.

    Could you please get in touch with our customer service with the order number, please?
    They should be able to sort this for you.

    Regards
    Vikram