Traffic information does not work in TOMTOM Go app (1.17) on Android (8.1.0)
I have a Nexus 5X with Android (current version 8.1.0) but is has not worked for a long time, also in previous Android versions. I read in old posts on this forum that it is recommended to remove proxy settings at the APN's menu, but this does not work. My internet connection works fine so that is not the problem.
Does anyone have an advice how to solve this issue?
Comments
Welcome to the community:)
Are you sure that you have turned 'ON' TomTom Traffic service on the app, see the user guide here
If the settings are configured correctly then I would advise you to do a reset, plan a route and test it again.
Should you still have connectivity issues then I please contact customer service to report the problem.
Regards
Vikram