How do I have a broken strap replaced?

anabambam
anabambam Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
It appears the warranty form for broken watch straps is not working. Can someone point me in the right direction?

Cheers!

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    It just worked fine for me:

    https://uk.support.tomtom.com/app/strap_repair

    If you can't get through that way, just call Support (call, don't email or text) and have them take care of it. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.