Missing Maps on the GO 730

J.Radcliff
J.Radcliff Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
When I acquired my Go 730, an xmas gift, I either purchased or it came with complete maps for North America (US, Canada, and Mexico). It now only displays maps for the United States, which is a difficulty as I recently moved to Mexico for work.

I've used it all over the US, Southern Mexico (4 years ago), and on one trip to Canada, and everything was fine (Canada trip was 3 years ago), but now it indicates I only have the map files for the United States. This is a problem living in Mexico.

I don't tend to mess with the internal files, I'm a "if it works don't MESS with it sort of guy" Is there anyway I can get those maps back? Can they be re-installed? Or am I going to have to pay $70+ for something I had for years and now need but don't have for some reason?

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    If you go to Manage Maps-->Switch maps, what appears?

    (by the way, please edit your post to remove the offensive language. Not appropriate in this forum)
  • J.Radcliff
    J.Radcliff Registered Users Posts: 2
    Apprentice Traveler
    It gives me one option, the USA. No other files are present now.

    Sorry about that, I'll good, I promise. I use a lot of colorful language in regular speech, I save my respectable vocabulary for professional writing gigs. Usually.
  • dhn
    dhn Posts: 33,388
     Superuser
    When you connect to Home, Manage my Device (2nd screen)-->Items on Device, maps, what shows there?

    Items on Computer-->maps, what shows there?