my adventurer watch is no longer pairing with my iPhone.

RunH
Registered Users Posts: 1 
New Traveler

New Traveler
I get to the screen to enter the pairing 6 digit code and my adventurer watch seems like it jumps back to the settings screen and sits there while my iPhone is looking for it and then it just stop searching. I have done a reset to both devices. both devices are up to date.
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Comments
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If you search the forums you will find this is a known issue for many users with the recent updates. They are reportedly working on a fix, but no timeline has been communicated (it has been over three months so I would not hold my breath). In the meanwhile you always have the option of syncing via computer. If you go to this post and ask the moderator to roll back your firmware version it should fix it, although you will lose the Fitness Points and Fit age features. They may also be able to put you on the 1.7.64 beta version.
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/unable-to-pair-sync-after-update-to-firmware-v1-7-53-runner-and-spark-watch-series-1030088
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0