Battery drain quick

ROBENNY
ROBENNY Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I recently bought this and yesterday went for a run and battery died mid way. Is this a faulty?

I will have to consider returning this.

Comments

  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Hi Robenny

    Welcome to the community:)

    We have an ongoing issue with this, but a factory reset in many cases should fix it.

    See the user guide here

    Sorry about the trouble caused..

    Regards
    Vikram
  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    ROBENNY wrote:
    I recently bought this and yesterday went for a run and battery died mid way. Is this a faulty?

    I will have to consider returning this.
    I would take care with your buying decision considering TT has left the wearables market and is not producing any new devices (and never even released the Adventurer in the US), I would assume at this point any updates will be limited to bug fixes. I would not expect much more development so what you get in the box will likely be all there is. There are also major connectivity and battery drain issues that have not been resolved in over six months, so bear that in mind.