Lifetime Maps/Traffic

MagdaMae1 Registered Users Posts: 2
New Traveler
edited January 2019 in Devices using TomTom HOME
I have an XL350 that never had lifetime maps and traffic activated. The best I could do was install ONE map. My code comes up with an error. I can't find ANYWHERE to enter the lifetime map/traffic code. I can't contact TomTom because apparently they don't want you to e-mail or bother them with pesky questions. How do I get my lifetime maps/traffic short of involving the Attorney General with a complaint?


  • Niall
    Niall Posts: 11,136

    Think you may have left it too late as that device has been declared "End of Life", so there will be no more updates, see

    Contact Customer Services to confirm
    Be aware when you phone Customer Services do NOT say what device you have until you are actually talking to a representative.

    This because TomTom are trying to filter out calls for devices that they no longer support for repairs and will point you back to the forum to find an answer :(

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