No Communication with Start 25 -MyDrive Connect

Globord Registered Users Posts: 1
New Traveler
My drive connect does not communicate with the computer under windows 10.
When navigationsysteem (Start 25) is connected with the computer, my drive connect opens automatically. But e-mail adress and pass word cannot be entered.
What will be the sullutions for this problem.


  • dhn
    dhn Posts: 33,393
    Call support as others seem to be having an issue as well:

    :flag_nl: Nederland (Holland)
    020 850 1007
    Maandag t/m vrijdag van 9.00 tot 17:30
  • ookMartijn
    ookMartijn Registered Users Posts: 1
    Apprentice Traveler
    Just wanted to state that I also have this problem: MyDrive does not connect to Start 25 device, possibly after update to MyDrive and password change. Tried DrumRoll reboot, other USB ports, etc. to no avail. I'll try the above service number as a last resort.
    Or buy a Garmin....