XXL Prepaid map-update

NiclasSv Registered Users Posts: 4
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
I have a prepaid map-update since march 2017. I have paid for 6 updates but only got 3 and now I have got a message that told me that my Tomtom XXL shouldn't get any more updates. How can I get my money back?