MyDrive Connect - Outage

purchased a map

wattsjon
wattsjon Registered Users Posts: 3
Apprentice Traveler
edited August 2021 in Map purchase & installation
Dear jonathan,
In order to use the Map(s) or Service(s) you have purchased you will have to connect your device to your computer.
Download instructions
Follow these easy steps to download your new Map(s) or Service(s):Simply connect your device to the computer and switch it on.
If you do not have TomTom HOME or MyDrive Connect installed click here TomTom HOME or MyDrive Connect will download and install the Map(s) or Service(s) to your device.
All the best,
The TomTom Team


See above. i connected the SD card to my laptop and nothing has happened. there is no link, absolutely fuming. Any ideas

Comments

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi wattsjon

    Could you send me the serial number of your device through a private message by clicking on this link, please?

    Thanks
    Vikram

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