Replacement

Shragin
Shragin Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
My re-charger broke down. Can I replace it?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    If it is under warranty still, Support will replace it. If not, they can arrange for the purchase of a new one. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Shragin
    Shragin Registered Users Posts: 2
    Apprentice Traveler
    Thank you very much for your help.
  • Niall
    Niall Posts: 11,115
    Superuser
    @Shragin

    Which device are you using, to get specific details see here https://uk.support.tomtom.com/app/answers/detail/a_id/9508/locale/en_GB

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