Via 1505 doesn't connect GPS signal

Fidelio Soares
Fidelio Soares Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using MyDrive Connect
Hi there. I just buyed a new TomTom Via 1505M. Never connect to GPS, I don't know why. It stays looking for signal and nothing. I live in São Paulo, Brazil. Maybe the GPS here aren't good? I can't understand why isn't working. Can anyone of you help me please?

Comments

  • dhn
    dhn Posts: 33,393
     Superuser
    When did you last get a gpsfix file using MyDriveConnect? Is the battery fully charged? Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

    :flag_br: Brasil
    A partir de telefone fixo (grátis) 0800-892-1259
    A partir de celular (aplica-se as taxas de sua operadora) 1147002436

    De Segunda a Sexta: das 6.00 às 14.30. BRT

    Para que consiga entrar em contato conosco, aconselhamos que utilize preferencialmente um telefone fixo.
  • Fidelio Soares
    Fidelio Soares Registered Users Posts: 2
    Apprentice Traveler
    I used gpsfix today and still nothing. The battery is full. I tried the reset you said and nothing happens, stills worse.
    I call to that numbers and I'm stucked listening a flute music all the time

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