tomtom home update 2.10.3.900- Operate my device will not work — TomTom Community

tomtom home update 2.10.3.900- Operate my device will not work

why can't i operate my device through tomtom home after new update 2.10.3.900 on my XXL 540S TM, it worked prior and now wants me to buy a new device, even though this was a lifetime traffic and maps, it also the same on my older 340XL TM. I should be able to use that function it does not change the maps it only operates through the computer.

Comments

  • YamFazManYamFazMan Posts: 18,397
    Superusers
    edited February 2019
    Hi
    If you have Lifetime Maps Call Tomtom Support...

    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST

    Do NOT provide a model when prompted in-order for a live agent to respond.

    If you still have maps available from a map subscription, they will be honoured for your current device.

    See User dhn workaround for TomtomHome....

    Also, to 'trick' Home into getting a version of Home that still works with the emulator, see the steps below:

    1) Uninstall TomTom Home
    2) Download last "good" version fromhttp://download.tomtom.com/sweet/application/releases/v2_9_91_411_win.exe
    3) Install it without running ie, uncheck the 'Run Home' tick box when installation completes
    4) Using Windows Explorer, navigate to
    C:\Program Files\TomTom HOME 2\xul (32 bit Windows)
    or
    C:\Program Files (x86)\TomTom HOME 2\xul (64 bit Windows)
    and find application.ini file
    5) Edit application.ini file (you might need admin privileges) and modify "Version=2.9.91.411" to "Version=2.9.94.450"
    6) Run TomTom Home. It will believe to be running latest version 2.9.94.450 and therefore not pull the update.

    ATB YFM
  • monty-ffmonty-ff Posts: 5 [Apprentice Seeker]
    Many thanks wil give it a go. I would love to upgrade from 720 and 930 to latest but ever since the 1050 they have removed all the features that made the old ones so good. Why woudl I buy a 6200 when it doesn't have POI's, I cant do a 10 or 20 point itinary for a whole days pretty route riding and I can't get an itn file to copy to my wife and the rest of the families devices so they can use the same route or come back to a route next year. If they are tyrign to loose all their cusotmers they are going the right way about. What idiots they are, time to try a Garmin ( though probbaly just as bad ??? )
  • YamFazManYamFazMan Posts: 18,397
    Superusers
    Hi
    @monty-ff
    monty-ff wrote: »
    Why would I buy a 6200 when it doesn't have POI's
    See Tomtom video Installing 3rd party POis....


    Displaying Personal POIs on the Driving View/Map
    Be aware... You can't install the POI associated .BMP files
    You can only use the Tomtom supplied generic Icons
    But you can use one icon for for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information

    Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
    It says a restart is required, but I've never found it to be necessary
    After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
    Note... The Generic POI Icons disappear when the Map is highly zoomed out, and reappear as you zoom in again
    ________________________________________
    monty-ff wrote: »
    I cant do a 10 or 20 point itinerary for a whole days pretty route riding and I can't get an itn file to copy to my wife and the rest of the families devices so they can use the same route or come back to a route next year
    You can plan a multi stop .ITN route
    (1)... On the device....
    (2)... Use a 3rd party route planner and transfer the .ITN route using a Micro SDHC Memory card
    (3)... Use the Tomtom MyDrive Web route planner...
    Here... https://mydrive.tomtom.com
    The method I use... https://discussions.tomtom.com/en/discussion/comment/1240916/#Comment_1240916

    Here's my GO 520 with a 20 Stop .ITN Route
    8c666278-1cd1-4db4-a7a0-efd9c84c8858.jpg
    ATB YFM
  • monty-ffmonty-ff Posts: 5 [Apprentice Seeker]
    brilliant, that woudl allow me to install identical itns to all 5 of my devices (if I stick with TomTom, their attitude to turning facilites on my old devices off isn't impressing me at the moment) seems crazy to have to have all these work arounds when the prehistoric devices did it all by default.
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