Contacting TomTom to cancel or change an order.
There was an offer put to me to update to a discounted GO6200 which I decided to accept as my current model was now totally useless (even though I still have nine months map updates paid for). On completion of my order I noticed that the original discount had been removed and I had been charged full price for the new device. I then spent hours trying to contact TomTom support(does such a thing exist?) to try to rectify the error or cancel the order and try again. Every option selected to "Contact us" took me round in circles and back to the same "Sales" page displaying all the wonderful thing I can purchase. I have been unable to steer through the site and get the option to report a problem. My question is, Does anyone know how to get support from TomTom?
I tried an old support address but they refused to give assistance but gave me a URL to go to for help. Trying to follow their advice I got a report that the page could not be found. Great help!
TomTom user for over 10yrs, now totally anti TomTom.
My Order Number is 4069589600 dated 16th Feb 2018.