Runner 2 doesn't export data to strava — TomTom Community

Runner 2 doesn't export data to strava

GreatgatsbyGreatgatsby Posts: 1 [New Traveler]
I've tried everything , read related discussions here but I can't export my data to STRAVA. Is it a general problem and what can I do about it?

Comments

  • tfarabaughtfarabaugh Posts: 16,677
    Superusers
    Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into MySports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.

    There may have been an outage that impacted the upload. It should show up eventually as they all get queued. You are always able to load activities manually in Strava by hitting the + sign in the upper right corner, and clicking Upload Activity, then on the menu on the left choose File and hit the Choose Files button. It accepts .tcx, .gpx. or .fit files. You can go into the activity on MySports and hit the download button to download a data file for the activity (.fit is the best, it has the most data in the smallest file size and is universally accepted).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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