Desktop App cannot connect to watch on Windows 10

olhado22
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
Hi,
I had the desktop app working on my windows 10 system, though I mainly use the mobile app for syncing, which is still functional.
Recently, when I attached to my computer, the app saw something was connected (windows saw it as well), and then errored out. The main change is that I upgraded Windows 10 to the Creators Update since the last time it worked.
Anyone else having issues with the Windows desktop app?
I had the desktop app working on my windows 10 system, though I mainly use the mobile app for syncing, which is still functional.
Recently, when I attached to my computer, the app saw something was connected (windows saw it as well), and then errored out. The main change is that I upgraded Windows 10 to the Creators Update since the last time it worked.
Anyone else having issues with the Windows desktop app?
0
Comments
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Hi olhado22,
Can you please try to re-install the Sports Connect software on your Windows 10 PC ? Yesterday we released new version of TomTom Sports Connect 3.3.8, let us know if it still the same after this. (attach a screenshot of the error if possible.)
Cheers, lampard0