Traffic updates not working | rider 410 — TomTom Community

Traffic updates not working | rider 410

KGreenerKGreener Posts: 4 [New Traveler]
Hi, I have a rider 410. Up to last few days the traffic updates worked fine. Now my screen shows as not connected. However when I go to the setting it shows as connected to network and Traffic Updates activated. The device is connected to phone ok and phone is connected using hotspot and tethering. Any ideas what to try nxt??

Comments

  • VikramKVikramK Posts: 10,933 Moderator
    Hi KGreener

    Could you do a soft reset and test this again.

    If the issue persists then please report this to the customer service.

    Regards
    Vikram
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