Traffic updates not working | rider 410 — TomTom Discussions

Traffic updates not working | rider 410

KGreener
KGreener Registered Users Posts: 4
New Traveler
edited November 2018 in TomTom Services
Hi, I have a rider 410. Up to last few days the traffic updates worked fine. Now my screen shows as not connected. However when I go to the setting it shows as connected to network and Traffic Updates activated. The device is connected to phone ok and phone is connected using hotspot and tethering. Any ideas what to try nxt??

Comments

  • VikramK
    VikramK Registered Users, Administrators Posts: 13,131
    Moderator
    Hi KGreener

    Could you do a soft reset and test this again.

    If the issue persists then please report this to the customer service.

    Regards
    Vikram