Go LIve 825 - Live Services Withdrawn?

MikeAitch Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
My live services on my Go lIve 825 were up for renewal, and since updating to the latest My Drive Connect for Mac, these are no longer shown as available for re-subscription and on the website, it says my device is no longer compatible with the services! Any ideas, especially as I've just forked out for map updates and speed cameras again??!!