GO60 endless "Restoring your device" Loop

artipax
artipax Registered Users Posts: 1
New Traveler
edited January 2019 in MyDrive Connect
My Tomtom Go 60 is over 4 years old, but now I'm unable to update it. When I connect it to my Mac, it will go on a "Restoring your device" mode from 0 to 100% then reboots the device. After which it will go on a "Restoring your device" mode again.

My Mac OSX in 10.13.3 (High Sierra) and My Tomtom MyDrive Connect is Version 4.2.0.3414

I realise that the battery of the Go 60 should be fully spent by now but for sure it always have power when connected via USB.

Any help will be appreciated, I'm hoping to be able to hand down this Go 60 before I go and purchase a new one.

e853747f-bb90-4a47-a2bb-00a2526ff2ea.png

Comments

  • Rudy_France
    Rudy_France Registered Users Posts: 3
    Neophyte Traveler
    Same problem! Actually, nothing but problems!! Three days in a row trying to get an updated map and now totally stuck!!
  • dhn
    dhn Posts: 33,382
    Superuser
    Support:

    :flag_fr: France
    01 70 36 35 82
    du lundi au vendredi de 09h00 à 17h30