Cannot get live services on my TomTom Go Live 1005 - get error 10

magnum427sf Registered Users Posts: 1
New Traveler
Have just paid for an additional 18months services but when I try to use them I get an error code 10 telling me to contact customer services.

I have tried to use the website but for my devise my Serioal Number starting ST is not listed so i cannot proceed.

I have done a factory reset but that didn't work.

How do I get to actually speak to someone in Customer Services???????


  • YamFazMan
    YamFazMan Posts: 20,794
    Tomtom Support
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Scroll to he bottom of this screen Under
    'Support' --> 'Contact us'
    Follow On-Screen Instructions