force re-upload session ( .ttbin files) — TomTom Community

force re-upload session ( .ttbin files)

diegomushdiegomush Posts: 3 [Apprentice Traveler]
Hi!
i have a problem with my multisport and uploading session.
I tried to load session via app, but it didn't go well. I found the file. Ttbin in the folder of /failed of my android phone
Now, I have. ttbin file of the session. How can I force loading via app or PC?
I trust in You
diego

Comments

  • tfarabaughtfarabaugh Posts: 16,677
    Superusers
    To force MySports to reupload an activity you need to do the following:

    1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
    2. Locate the ttbin files and place them in the serial number directory:
    Windows: C:\Users\[user name]\TomTom MySports\[serial number]
    Mac: [home dir]/TomTom Sports/[serial number]
    3. Restart MySports Connect and connect your watch
    4. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • diegomushdiegomush Posts: 3 [Apprentice Traveler]
    thanks for the (quick) reply tfarabaugh
    But i'v not the setting page with gear...
    I can not find the icon you're talking about.
    just to understand each other, where can I find screenshots of the Settings page to which you refer?
    I have pc with windows 10, and downloaded software from http://www.tomtom.com/getstarted/sports
    it's correct?
    diego
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