Second TomTom Touch strap broken — TomTom Community

Second TomTom Touch strap broken

Jods32Jods32 Posts: 1 [New Traveler]
edited January 2019 in TomTom Touch
I bought a replacement strap in November and it’s broken already. I’ve tried to click on the contact us link but it does not work. How can I go about getting a replacement/refund?


  • tfarabaughtfarabaugh Posts: 16,729
    Call Customer Support. To get the number for Customer Support, select Contact Us at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
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