TomTom Spark Cardio Watch not uploading all activity to app on iphone

Micko0706
Micko0706 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I wear my watch 24/7. However in the past few days when I sync the watch with the app on my iphone in the morning, no activity is showing on the app between 12:00 and 06:00 each night even though my watch shows that there are calories burnt. End result is that the watch shows that I have burnt a couple of hundred calories more than the app does. Is there an incorrect setting on my watch, or in the app or something else. I did uninstall the app, forgot the device, reinstalled etc but this has not solved it

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    This appears to be a known issue but there has been no acknowledgement from TT or any fix proposed. TomTom will not comment on planned or future updates publicly (here or elsewhere) so we will just have to wait and see.

    I hope this helps, please let me know if this answered your question. If it did, please mark it as a solution so others can look for it if they have the same question.