Go 6200 Male Voice? 'Malcolm'

Anthony Peterson
Anthony Peterson Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I just received my first ever TomTom today - a Go 6200. During setup was informed that there was no English computer voice installed. By telephoning customer services, I was able to get "Serena" added to my account. After experimenting with some of the settings, I am unable to find an English male computer voice.

Is one available? If so, how can I get this?

Comments

  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    @Anthony Peterson

    Male computer voice 'Malcolm' added to your account.You should be able to download it when the device is connected to a WiFi internet connection

    Regards
    Vikram
  • Anthony Peterson
    Anthony Peterson Registered Users Posts: 2
    Apprentice Traveler
    That's excellent! Thank you very much.
  • SirPurple
    SirPurple Registered Users Posts: 6
    Apprentice Seeker
    Hi. I'd really like to have a male UK voice on my new TomTom GO 6200 as well. I've just upgraded from a GO730 and spent about an hour trying to get hold of a new voice before finding this message.

    Thanks in advance,

    Chris
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi Chris

    Voice added to your account...

    Regards
    Vikram
  • miketorcy
    miketorcy Posts: 3,558
     Superuser
    Hi Vikram, can you give me a female computer french voice (Virginie) or is it impossible? Thanks.
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi Mike

    No female French computer voices available at this point for the GO WiFi 6200.

    The only French computer voice compatible we have is-'Thomas'. Sorry..:disappointed:

    Regards
    Vikram
  • ShellbyGriff
    ShellbyGriff Registered Users Posts: 17
    Outstanding Explorer
    Hi VikramK,
    Could you please add voice Malcolm to my account as well.

    Thanking you in advance.
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    @ShellbyGriff

    Added.....

    Regards
    Vikram
  • dhn
    dhn Posts: 33,382
     Superuser
    @VikramK . Popular person......You, not 'Malcolm' :slight_smile:
  • BRC08
    BRC08 Registered Users Posts: 11
    Outstanding Explorer
    VikramK,

    I have just stumbled across this and would be grateful if you could add the ‘Malcolm’ voice to my account.

    Many thanks in anticipation.
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi @BRC08 :grinning:

    Added for your device.

    The voice will be available for download when the device connects to a WiFi internet connection.

    Regards
    Vikram:relaxed:
  • BRC08
    BRC08 Registered Users Posts: 11
    Outstanding Explorer
    Vikram,

    Thank you. I have downloaded and had a quick try which shows as working just fine.
  • SirPurple
    SirPurple Registered Users Posts: 6
    Apprentice Seeker
    VikramK wrote:
    Hi Chris

    Voice added to your account...

    Regards
    Vikram
    Hi. I had to send my device back for repair and received it again today. I logged in and installed the latest software/maps, but the Malcolm voice is not showing up. Can you add it for me again?
    Many thanks,
    Chris
  • lampard
    lampard Administrators Posts: 5,964
    Moderator
    Hi Chris,

    I can see that the Malcolm voice is already assigned to your account. You can download it on your device via WiFi internet connection.

    Cheers, lampard
  • SirPurple
    SirPurple Registered Users Posts: 6
    Apprentice Seeker
    lampard wrote:
    Hi Chris,

    I can see that the Malcolm voice is already assigned to your account. You can download it on your device via WiFi internet connection.

    Cheers, lampard
    It doesn't show up in Voices and nothing more is showing up in Updates & New Items after having updated maps and map shares. Is there something else I need to do?
    Thanks,
    Chris
  • colinharkness
    colinharkness Registered Users Posts: 1
    Apprentice Traveler
    Hi, could you add the 'Malcolm' voice to my 6200 please. Are Malcolm and Serena the only UK English voices that can read street names?
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    @colinharkness

    Voices added

    -Vikram
  • SirPurple
    SirPurple Registered Users Posts: 6
    Apprentice Seeker
    Hi. I had to send my device back for repair and I received a replacement today. I logged in and installed the latest software/maps, but the Malcolm voice is not showing up. Can you add it for me again?
    Many thanks,
    Chris
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi @SirPurple

    Malcolm and Serena both computer voices added. When the device is connected to a WiFi internet connection they will be offered for download.

    Regards
    Vikram