"Your right to remain silent" - contacting TomTom by phone

NiallNiall Posts: 10,362 [Superuser]
edited January 17 in Travel lounge
In the light of a large number of users finding that their cherished device has now become "End of Life" and now want a refund on recently purchased services, and try and contact TomTom, they run into a frustrating situation.

Be aware when you phone Customer Services do NOT say what device you have until you are actually talking to a representative.

This because TomTom are trying to filter out calls for devices that they no longer support for repairs and will point you back to the forum to find an answer :(
Sign In or Register to comment.

Who's Online33

Chump
Chump
CPG
CPG
DougLap
DougLap
hajue
hajue
Harry48
Harry48
Inland06
Inland06
Niall
Niall
YamFazMan
YamFazMan
+25 Guests